Effective Date: 04/01/2025

Welcome to Rio Glow Aesthetics and Wellness, located at 10737 Laurel St, Suite 280, Rancho Cucamonga, CA 91730. By booking an appointment or using any of our services, you agree to the following terms and conditions:

1. General Policies

• All clients must be 18 years or older to book services unless accompanied by a legal guardian.
• Services are available by appointment only. Walk-ins may be accepted based on availability.
• Please arrive 10 minutes before your scheduled appointment to ensure proper check-in.

2. Health and Safety

• Clients must disclose any medical conditions, allergies, or medications that may affect the service prior to treatment.
• Rio Glow Aesthetics and Wellness reserves the right to refuse service if it may compromise the health or safety of the client or staff.

3. Cancellation Policy

• Cancellations or rescheduling must be made at least 24 hours in advance.
• Late cancellations or no-shows will incur a [fee or percentage of service cost—specify here].

4. Payment and Refunds

• Payments are accepted in the form of [list accepted methods, e.g., cash, credit cards, etc.].
• All sales of services and products are final. Refunds are not offered; however, we may provide service adjustments at management’s discretion.

5. Gift Cards and Promotions

• Gift cards are non-refundable and cannot be redeemed for cash. They must be used before the expiration date.
• Promotional offers and discounts cannot be combined unless stated otherwise.

6. Personal Belongings

• Rio Glow Aesthetics and Wellness is not responsible for lost or stolen personal items. Please keep your belongings secure at all times.

7. Liability Waiver

• By receiving our services, you acknowledge and accept the risks involved. Rio Glow Aesthetics and Wellness shall not be held liable for any adverse reactions or outcomes from treatments performed.

8. Privacy Policy

• Any personal information collected (e.g., name, email, phone) is used solely for booking purposes and internal records. We do not share your information with third parties.

9. Changes to Terms and Conditions

• Rio Glow Aesthetics and Wellness reserves the right to update these terms and conditions at any time. Changes will be posted on our premises and website.

10. Contact Information

For questions or concerns, please contact us at:
Email: [email protected]
Phone: (909) 966-4456